Shipping policy

Shipping Policy

Thank you for visiting our store. We aim to provide you with a seamless shopping experience, including clear and transparent shipping information.

Order Processing

• Fulfillment Time: Orders are typically processed and fulfilled within 2–5 business days.

Fulfillment and shipping is handled by Printful.

Shipping Times

Shipping times vary based on your location:

• Europe: 6–8 business days
• United States: 5–8 business days
• Canada: 8–14 business days
• Japan: 10–14 business days
• Brazil: 10–20 business days
• Australia: 10–15 business days
• International: 10–20 business days

Please note that these are estimated delivery times and can vary due to factors beyond our control.

Shipping Rates

Shipping costs are calculated based on the product category, destination, and quantity. To view specific shipping rates, please refer to the shipping information provided at checkout.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for the tracking information to become available. We are a small business and need to approve orders manually.

Customs and Import Taxes

International orders may be subject to customs duties and taxes, which are not included in our shipping fees. These charges are the buyer's responsibility and are assessed by the customs office of the destination country. Customs policies vary; please contact your local customs office for more information.

Shipping Restrictions

We currently do not ship to the following countries: Crimea, Luhansk, Donetsk, Russia, Belarus, Ecuador, Cuba, Iran, Syria, and North Korea. This list is subject to change in accordance with international shipping regulations.

Incorrect Address

If you provide an incorrect shipping address, please contact us immediately at info@youni.store. If the order has not yet been shipped, we will update the address. If the order has already been shipped, we will assist you in resolving the issue, but additional shipping charges may apply.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us within 30 days of the estimated delivery date at info@youni.store. We will work with you to resolve the issue promptly.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.